This Privacy Policy describes how phmacoa collects, uses, stores, discloses, and protects the personal information of individuals who access or use the phmacoa platform at phmacoa.net. We take the privacy of our Philippine players seriously and process personal data only as described in this document and as required by applicable law.
phmacoa ("we," "us," "our," or "the Company") operates the online gaming and betting platform at phmacoa.net ("Platform"). In the course of providing our services to registered players in the Philippines, we necessarily collect and process certain categories of personal information. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, with whom we share it, how long we retain it, and what rights you hold over your own data.
This Policy applies to all personal data collected through: the Platform website at phmacoa.net; account registration and KYC verification processes; financial transaction processing; customer support interactions; marketing communications (where you have consented); and cookies and similar tracking technologies deployed on the Platform.
This Policy should be read in conjunction with the phmacoa Terms and Conditions, which govern your use of the Platform. Definitions used but not defined in this Policy carry the meanings assigned to them in the Terms and Conditions.
For the purposes of Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations, the data controller responsible for your personal information is:
Platform: phmacoa
Website: phmacoa.net
Contact: [email protected]
As data controller, phmacoa determines the purposes and means of processing your personal data. Where phmacoa engages third-party processors (such as payment service providers or identity verification partners) to process personal data on its behalf, phmacoa ensures that such processors are bound by appropriate data processing agreements that require them to protect your data to at least the standard required by this Policy and applicable law.
phmacoa collects the following categories of personal data in connection with providing the Platform and its services:
| Category | Specific Data Points | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number, photograph (from ID) | Registration & KYC |
| Contact Data | Philippine mobile number, email address (if provided) | Registration |
| Financial Data | GCash / Maya account reference, bank account name and number (for bank transfers), transaction history, deposit and withdrawal records | Payment processing |
| Account Data | Username, hashed password, account creation date, login history, session data, VIP tier, bonus history | Ongoing platform use |
| Gaming Data | Game participation records, bet amounts, win/loss results, game session timestamps | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, referring URL | Automatic (cookies / server logs) |
| Communications Data | Content of support chat sessions, email correspondence with phmacoa, SMS OTP logs | Support interactions |
| Responsible Gaming Data | Self-imposed limits, cooling-off requests, self-exclusion records | As set by the player |
phmacoa does not collect sensitive personal information beyond what is required for identity and age verification (i.e., government ID data) and for responsible gaming compliance purposes. We do not collect biometric data, health data, or political affiliations.
phmacoa collects personal data through the following channels:
phmacoa processes your personal data for the following purposes:
phmacoa processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phmacoa does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:
phmacoa engages third-party service providers who process personal data on our behalf in order to deliver Platform services. These include payment processors (GCash, Maya, BPI, BDO, Metrobank, and other licensed payment service providers), KYC/identity verification partners, cloud infrastructure providers, fraud detection services, and customer support technology providers. All such processors are bound by data processing agreements requiring them to maintain confidentiality and security standards consistent with this Policy.
phmacoa integrates games from third-party game providers (including Pragmatic Play, PG Soft, Jili, and others). Limited technical data (such as a pseudonymous player identifier and session token) is shared with game providers solely to enable game delivery and result certification. Game providers do not receive your full name, mobile number, or payment details.
phmacoa will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities where required to do so by law, court order, or regulatory directive. phmacoa may also disclose data where reasonably necessary to prevent fraud, protect our rights, or respond to an emergency involving a risk to life or safety.
In the event of a merger, acquisition, or sale of substantially all of phmacoa's assets, personal data held by phmacoa may be transferred to the acquiring entity, subject to equivalent privacy protections. You will be notified of any such transfer via Platform notice prior to its completion.
phmacoa's primary operations and data storage are based within the Philippines. Where personal data is processed by third-party service providers whose infrastructure is located outside the Philippines (for example, international cloud infrastructure providers or game providers with overseas servers), phmacoa ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and its cross-border data flow provisions. This includes ensuring that recipient countries provide an adequate level of data protection, or that appropriate contractual safeguards are in place.
phmacoa retains personal data for as long as is necessary to fulfill the purposes described in this Policy, to comply with applicable legal obligations, and to resolve any disputes or enforce our agreements. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
phmacoa implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While phmacoa takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. In the event of a personal data breach that creates a risk to your rights and freedoms, phmacoa will notify affected players and the National Privacy Commission in accordance with applicable breach notification requirements.
phmacoa uses cookies and similar tracking technologies on the Platform for the following purposes:
phmacoa does not use third-party advertising cookies or cross-site tracking technologies. You may configure your browser to block or delete cookies, but doing so may impair certain Platform functions, including session persistence and secure login features.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phmacoa:
To exercise any of the above rights, please contact phmacoa's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." phmacoa will respond to verified requests within thirty (30) calendar days of receipt.
The phmacoa Platform is strictly restricted to individuals who are twenty-one (21) years of age or older, in accordance with PAGCOR requirements for online casino-style gaming. phmacoa does not knowingly collect personal data from individuals below this age. All registrations are subject to mandatory age verification through Philippine government-issued ID documents.
If phmacoa discovers that personal data has been collected from an individual who does not meet the age eligibility requirement, the relevant account will be immediately suspended, all associated data will be reviewed and, where appropriate, deleted, and any real-money balance will be returned via the original deposit method following verification.
If you are aware of an individual below the age of 21 who has accessed or is attempting to access the Platform, please notify phmacoa support immediately at [email protected].
phmacoa reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect your rights or the way we process your data — will be communicated to registered players via SMS notification to their registered mobile number and by prominent notice on the Platform, no less than fourteen (14) days before the amended Policy takes effect.
The date of the most recent revision to this Policy is indicated at the top of the document. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree to the amended terms, you should cease using the Platform and contact phmacoa support to close your account.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phmacoa, please contact our Data Protection Officer:
Email: [email protected]
Subject line: Data Privacy Request / Privacy Policy Inquiry
Response time: Within 30 calendar days of receipt of verified request
If you believe that phmacoa has processed your personal data in violation of the Data Privacy Act of 2012 and your concern has not been satisfactorily resolved by phmacoa directly, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through its official channels.
All data transmitted between your device and phmacoa uses TLS encryption. Your password is never stored in readable form — only a one-way cryptographic hash is retained.
phmacoa processes data in accordance with Republic Act No. 10173 and is accountable to the National Privacy Commission. Your rights as a Filipino data subject are fully recognised.
phmacoa does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes — ever. Your data is used only to provide and improve our Platform services.
You can request a copy of your data, ask for corrections, or request deletion at any time. phmacoa responds to all verified data privacy requests within 30 days.
phmacoa retains personal data only as long as legally required. After retention periods expire, data is securely deleted or anonymised — not held indefinitely.
In the unlikely event of a data breach, phmacoa will notify affected players and the NPC within the timeframes required by law. You will not be left in the dark.
Your personal data is protected under Philippine law and handled with full transparency. Register your phmacoa account today — 500+ games, fast GCash payouts, players 21 and above only.
21+ only. Please play responsibly.